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Merchant Agreement

This Merchant Agreement applies in addition to the Terms of Use (with contextual modifications as are necessary).

1. SHOPPING CART SERVICE

The Shopping Cart service ("Service"), is a service owned and operated Connect South West, is provided to you ("you" or "Merchant") under the terms and conditions of this Merchant Agreement and any amendments thereto and any operating rules or policies (collectively, the "MSA" or "Agreement"). Connect South West reserves the right, in its sole discretion, to change, modify, add or remove all or part of the MSA at any time. Merchant will receive notice of such changes and/or modifications pursuant to Section 13 regarding notices.

1.1 Representations and Warranties

By accepting the terms and conditions of the MSA, Merchant (a) represents and warrants that he or she is 18 years old or older; (b) agrees to provide true, accurate, current and complete information about Merchant as prompted by the Account Registration Form; and (c) agrees to maintain and update this information to keep it true, accurate, current and complete. If any information provided by Merchant is untrue, inaccurate, not current or incomplete, Connect South West has the right to terminate Merchant's account and refuse any and all current or future use of the Service.

1.2 Click acceptance

By completing the account registration process and clicking the "I accept" button, you agree to be bound by the MSA. Nothing in this agreement obligates Connect South West to list, link to, accept or otherwise host any online store anywhere on the Connect South West site. If these terms and conditions or any future changes are unacceptable to you, you may cancel your account pursuant to Section 7.1 regarding termination of service.

2. DESCRIPTION OF CONNECT SOUTH WEST SERVICE

Connect South West hosts an interactive online store ("Store") on the World Wide Web and may provide Merchants with, among other things, access to its Connect South West Store to facilitate the sale of Merchant's goods and services from the Store. Connect South West may place limits from time to time as to the number of goods and or services that are available for sale from the Store. Currently each Merchant is limited to 20 items.

3. MERCHANT'S OBLIGATIONS

3.1 Acknowledgment

Merchant acknowledges and agrees that it shall be responsible for all goods and services offered at Merchant's Store, all materials used or displayed at the Store, and all acts or omissions that occur at the Store or in connection with Merchant's account or password. Certain Stores may be subject to additional requirements.

3.2 Merchant Information etc.

Merchant agrees to display in the Store Merchant's contact information, including but not limited to Merchant's company name, address, telephone number, fax number and e-mail address. Merchant also agrees to update such information to keep it true, accurate, current and complete.

3.3 Public announcements etc.

Merchant agrees that any and all press releases and other public announcements related to this Agreement and subsequent transactions between Connect South West and Merchant, including the method and timing of such announcements, must be approved in advance by Connect South West in writing. Connect South West reserves the right to withhold approval of any public announcement in its sole discretion. Without limitation, any breach of Merchant's obligation regarding public announcements shall be a material breach of the MSA.

3.4 Merchant's representations

Merchant represents and warrants that it has full power and authority under all relevant laws and regulations:

  • to offer and sell the goods and services offered at the Store, including but not limited to holding all necessary licenses from all necessary jurisdictions to engage in the advertising and sale of the goods or services offered at the Store;
  • to copy and display the materials used or displayed at the Store; and, * to provide for credit card payment and delivery of goods or services as specified at the Store.

Merchant represents and warrants that it will not engage in any activities:

  • that constitute or encourage a violation of any applicable law or regulation, including but not limited to the sale of illegal goods or the violation of export control or obscenity laws;
  • that defame, impersonate or invade the privacy of any third party or entity;
  • that infringe the rights of any third party, including but not limited to the intellectual property, business, contractual, or fiduciary rights of others; and,
  • that are in any way connected with the transmission of "junk mail" "spam" or the unsolicited mass distribution of e-mail, or with any unethical marketing practices.

3.5 Reservation of rights

Connect South West reserves the right to refuse to host or continue to host any Store which it believes, in its sole discretion:

  • offers for sale goods or services, or uses or displays materials, that are illegal, obscene, vulgar, offensive, dangerous, or are otherwise inappropriate;
  • has substantially changed its Store from the time it was accepted;
  • has received a significant number of complaints for failing to be reasonably accessible to customers or timely fulfill customer orders;
  • has become the subject of a government complaint or investigation; or
  • has violated or threatens to violate the letter or spirit of the MSA.

4. PROPRIETARY RIGHTS

4.1 Software License.

Connect South West hereby grants Merchant a non-exclusive, non transferable license to use the Software in object code form only on a server controlled by Connect South West for the sole purpose of creating and maintaining Stores on such server.

Merchant is not being granted any right to copy the Software or to use it on computers other than a server controlled by Connect South West.

Merchant may not use Web pages or parts of Web pages generated by means of the Software, other than content that originates from and is proprietary to Merchant, on any server other than the servers controlled by Connect South West without Connect South West's express written agreement.

Merchant also acknowledges and agrees that the Software is intended for access and use by means of web browsing software, and that Connect South West does not commit to support any particular browsing platform.

Connect South West reserves the right at any time to revise and modify the Software, release subsequent versions thereof and to alter features, specifications, capabilities, functions, and other characteristics of the Software, without notice to Merchant.

If any revision or modification to the Software materially changes Merchant's ability to conduct business, Merchant's sole remedy is to terminate the MSA pursuant to Section 7.1 regarding termination of service.

4.2 Connect South West Intellectual Property.

Merchant acknowledges and agrees that content available from Connect South West or the Service, including but not limited to text, software, music, sound, logos, trademarks, service marks, photographs, graphics, or video, is protected by copyright, trademark, patent, or other proprietary rights and laws, and may not be used in any manner other than as specified in Section 4.1 above.

4.3 Merchant's Property.

Merchant agrees that by using the Service, Merchant grants Connect South West, and its successors and assigns, a non-exclusive, worldwide, royalty-free, perpetual, non-revocable license under Merchant's copyrights and other intellectual property rights, if any, in all material and content displayed in Merchant's Store to use, distribute, display, reproduce, and create derivative works from such material in any and all media and display in any manner and on any Connect South West property the results of search queries and comparisons conducted on Connect South West, including, without limitation, searches conducted on Connect South West Shopping and the Service.

Merchant also grants Connect South West the right to maintain such content on Connect South West's servers during the term of the MSA and to authorize the downloading and printing of such material, or any portion thereof, by endusers for their personal use.

4.4 Unauthorised Access.

Merchant shall not attempt to gain unauthorised access to any servers controlled by Connect South West.

5. FEES

5.1 Payment

Merchant shall pay Connect South West a fee as set out in the Connect South West fee schedule.

All such fees are payable in Australian dollars to Connect South West and shall be charged on the first day of each month to the credit card number given to Connect South West at the time of registration or to such other credit card number which Merchant shall so designate.

Connect South West may also, up on 30 days prior notice to Merchant, alter its fee schedules and terms of the MSA.

5.2 Important Tax Information

If Connect South West processes customer payments on behalf of the merchant, then the Australian Taxation Office deem that Connect South West acta as an agent for the Merchant in relation to GST. Therefore, the Merchant are liable for the GST component of the Merchants sale on the www.MySouthWest.com.au eCommerce facility.

An example follows relating to the transaction of GST and how it is treated…

Sale

Sale                                                    $110 ($100 + $10 GST)
Connect South West banks                      $110 ($100 + $10 GST)
Connect South West pays merchant         $110 ($100 + $10 GST)
Merchant pays                                      $10 GST

Commission

Sale                                                    $110 ($100 + $10 GST)
Commission                                           $5.50 (5.5% GST Inc)

5.3 Late payment

Late payments shall bear interest at the rate of fifteen percent (15%) per annum (calculated monthly) (or the highest rate permitted by law, if less).

In the event of any failure by Merchant to make payment, Merchant shall be responsible for all reasonable expenses (including legal fees) incurred by Connect South West in collecting such amounts.

6. TERM of AGREEMENT

The term of the MSA shall be for 365 days commencing on the date that Merchant opens an account for Merchant's Store.

The term shall be renewed by the Merchant for successive annual periods at renewal rates applicable at the time, however, to qualify for each renewal Merchant must at the time of renewal be in substantial compliance with the material terms and conditions of the MSA.

Connect South West shall have the right, but not the obligation, to review any Store for compliance with the MSA as part of the renewal process, or at any time.

7. TERMINATION

7.1 Termination.

Either party may terminate the MSA on thirty (30) days notice if the other party has materially breached or is otherwise not in compliance with any provision of the MSA, and such breach or non compliance is not cured within such thirty (30) day period.

Connect South West reserves the right to immediately suspend any customer access to the Store until such breach or non compliance is cured.

7.2 Termination for Illegal or Other Activity.

Notwithstanding the foregoing, Connect South West may, but has no duty to, immediately terminate Merchant and remove it from Connect South West servers if Connect South West in its sole discretion concludes that Merchant is engaged in illegal activities or the sale of illegal or harmful goods or services, or is engaged in activities or sales that may damage the rights of Connect South West or others.

Any termination under this Section 7.2 shall take effect immediately and Merchant expressly agrees that it shall not have any opportunity to cure.

7.3 Waiver.

Merchant expressly waives any statutory or other legal protection in conflict with the provisions of this Section 7.

7.4 Deletion of Information.

Upon termination, Connect South West reserves the right to delete from its servers any and all information contained in Merchant's account, including but not limited to order processing information, mailing lists, and any Web pages generated by the Software.

7.5 Survival of terms

The provisions of Section 4 (Proprietary Rights), Section 10 (Indemnity), and Section 11 (Disclaimer of Warranties and Liabilities) of this Agreement shall survive any termination of the Agreement.

8. MERCHANT PRIVACY

8.1 Merchant Information.

Connect South West maintains information about Merchant and the Store on Connect South West servers, including but not limited to Merchant's account registration information, Merchant's customer order information, sales information, and clickstream data ("Merchant Information").

Merchant agrees that Connect South West may use Merchant Information in aggregate form (i.e., Merchant Information is not individually attributable to the Merchant) for marketing or other promotional purposes.

Merchant agrees that Connect South West may disclose Merchant Information in the good faith belief that such action is reasonably necessary:

  • to comply with the law;
  • to comply with legal process;
  • to enforce the MSA;
  • to respond to claims that the Merchant or Store is engaged in activities that violate the rights of third parties; or
  • to protect the rights or interests of Connect South West, Connect South West or others; provided, however, that nothing in this section shall impose a duty on Connect South West to make any such disclosures.

Merchant agrees that Connect South West will not collect any customer credit card information and may delete all other Merchant Information from Connect South West servers one month after service is terminated.

8.2 Password

Merchant shall receive a password from Connect South West to provide access to and use of the Software and Services. Merchant is entirely responsible for any and all activities which occur under Merchant's account and password.

Merchant agrees to keep its password confidential, to allow no other person or company to use its account, and to notify Connect South West promptly if Merchant has any reason to believe that the security of its account has been compromised.

8.3 Technical Access.

Merchant acknowledges and agrees that technical processing of Merchant Information is and may be required:

  • for the Service to function;
  • to conform to the technical requirements of connecting networks;
  • to conform to the technical requirements of the Service; or
  • to conform to other, similar technical requirements. Merchant also acknowledges and agrees that Connect South West may access Merchant's account and its contents as necessary to identify or resolve technical problems or respond to complaints about the Service.

8.4 Merchant Privacy Policy.

Merchant agrees:

  • to post a privacy policy in its Merchant Store that, at a minimum, discloses any and all uses of personal information collected from users by Merchant;
  • to include in Merchant's privacy policy a paragraph provided or approved by Connect South West that describes Connect South West's collection and use of Merchant's customer information,
  • to provide a hypertext link to Merchant's privacy policy on the home page of the Merchant Store and on all pages where Merchant collects personal information from users [including, but not limited to, all check out pages]; and
  • to use personal information only as expressly permitted by Merchant's privacy policy.

9. MAINTENANCE AND SUPPORT

9.1 Technical assistance

Merchant can obtain assistance with any technical difficulty that may arise in connection with Merchant's utilization of the Software or Services by requesting assistance by email to mysouthwest@mysouthwest.com.au

Connect South West reserves the right to establish limitations on the extent of such support, and the hours at which it is available.

9.2 Connectivity

Merchant is responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for its access to and use of the Software and Services and Merchant shall be responsible for all charges related thereto.

10. INDEMNITY

The indemnity contained in the Terms of Use is applicable to the MSA (with such contextual modifications as are necessary).

11. DISCLAIMER OF WARRANTIES AND LIABILITIES

The disclaimers and limitations of liability contained in the Terms of Use are applicable to the MSA (with such contextual modifications as are necessary).

12. NO RESALE OR ASSIGNMENT OF SERVICE

Merchant agrees not to resell or assign or otherwise transfer its rights or obligations under the MSA without the express written authorization of Connect South West.

13. NOTICES

Any notices or communications under the MSA shall be by electronic mail or in writing and shall be deemed delivered upon receipt to the party to whom such communication is directed, at the addresses specified below.

If to Connect South West, such notices shall be addressed to mysouthwest@mysouthwest.com.au

If to Merchant, such notices shall be addressed to the electronic or mailing address specified when Merchant opens an account with Connect South West, or such other address as either party may give the other by notice as provided above.

State Government of Western Australia

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© 2005 by Connect South West Association Inc.